Requirements analysis
I clarify which process really needs to be modeled, who uses it, which data is needed and where responsibility sits.
Service
I design and steer internal tools, portals, interfaces and process platforms when existing systems no longer support the operational workflow.
What I do
When data, roles, interfaces, booking logic, accounting or user permissions become complex, the solution needs to be thought through from the business process and delivered technically.
I clarify which process really needs to be modeled, who uses it, which data is needed and where responsibility sits.
I design portals, platforms and internal tools for customers, organizers, employees or partners - including roles, rights and workflows.
I structure digital flows for booking, payment, billing, status changes, notifications and operations.
I connect CRM, website, shop, ERP, payment providers, third-party software and internal systems into manageable data flows.
I steer delivery partners, prioritize requirements, review quality and keep projects moving.
How I work
Then we should talk about requirements, system landscape, risks, ownership and the next realistic delivery step.